What are some of the options that people have used for where to put the wired USB port?  I have seen some posts about routing it to the glovebox or to the armrest center console.  Has any...

@Bruce We are happy to hear this resolved your issue. If ever you need any assistance, please reach out to our support team on 919-858-2890 or support@hamiltonmotorcompany.com

@Dave Any more information on what the problem was that got fixed?

Much to my surprise, the AUX jack in my wife's Lexus is well-hidden in a secret compartment within the center consol.  She has had the car for over a decade, and I never knew that there was an...

On my new Hamilton unit, I can seek/scan/tune only to even-numbered tenths of MHz on the FM radio spectrum...in other words I can only tune to frequencies such as 101.2, 101.4, 101.6 but cannot tun...

@Quang Khoa Ha this customers issue was resovled via direct communications. You can always reach us for help at 919-858-2890

Can you confirm your name/order number? I believe our support spoke to you and has the correct harness on the way to you now. 

I purchased the premium 12.5" apple carplay upgrade for my 2021 4Runner. I purchased the 2020-2024 model, but nothing in the included wiring harness fits the factory radio connections. I have a 21 ...

This did not work for me. Said my version was up to date so I could not update, yet my connection issue persists...  I added an external microphone but the connection is so bad that I can't us...

Warranty replacement unit received and installed. Everything is working great! Thanks so much for the great support.

You sent a 12-15 Wiring Diagram, but I was able to view the 2009-2011. The 09-11 says to connect the low monitor but not the high monitor. The harness has the low monitor taped off but the high m...

I installed the CarPlay module in a 2017 OR and had to remember to use double stick 3M mounting tape between the brackets and the XM module...fits with no problem.

New installation in 2017 Lexus NX and had the same problem. Checked and found I did everything correctly. BUT...I thought the yellow camera connector felt a little loose. Yes, I taped all of the RC...

If you have first confirmed 100% you have wired it correctly, check this out. A customer sent this to us: Just wanted to give a follow up on this for your reference for future support cases. Soun...

This topic will cover the steps on how to perform the Panel Light update, as well as the firmware settings you need to change to get it working. Before you start, you will need a few things. Ac...

Reset dip switch 4 back to on and retested after getting a call from Hamilton. No luck. 

Hunter from support replied to set dipswitch 4 in the off position. I followed this process but am seeing the same behavior. 1) Turn off the Car. 2) Change the dipswitch position. 3) Disconnect ...

I installed this afternoon, car play in my 2014 Lexus gx460  was fully functional. Came back 4 hours later and no audio is coming through the factory or Hamilton interface. Any thoughts?

I have sent an email and a follow up with the following info. Posting here to make sure you get the info. --- Here are some more images. The burgundy LVDS out to light blue on back of top/screen ...