That was it thanks! Don't remember seeing that in the instruction video. 

Ok. Awesome. The installer gave me all the incorrect information. Phone calls work using Car's Audio after connecting to Lexus infotainment system. And wifi connects perfectly on Hamilton Device...

For 2019-2020 IS, we use your factory mic. Give us a call and we can make a change to your BT to resolve this. Your audio/mic quality will be identical to OEM for IS. 

Please shoot us an email or call if our tech support team has not resolved this already. We may need to change your camera to LVDS. I need to gather a little information from you and we will get it...

https://support.apple.com/guide/iphone/announce-incoming-text-messages-iph9c8438165/ios This feature is called "Announce Messages." CarPlay will not show text messages for safety reasons. 

Matthew, shoot us an email and we will be happy to help you get it configured correctly and resolve this!

This is an interesting question. The notchiness is only if you are over a menu item. We do not have the "notchy" feedback on ours.  For iPhones, you will be connected only to the new Ham...

Hey Joe, since you have a few issues shoot us an email and we will get them sorted out for you. Thanks!

I have not heard of this feedback before. Do you have the OBD2 wire installed? Is yours a 2012-2015 RX Mouse? Our unit should not affect this feature at all. Do you have any fuses blown?

Do you have this part of our harness connected together?

For the 2009-13 Lexus GX the wiring is a bit different from the 2014-2019, as you mentioned. Can you open it back up and send me some pictures of your wiring or can you open it during a time we can...

For our Lexus ES screens - iPhones for CarPlay should be only connected to your new Hamilton BT, factory system in AUX mode. Factory BT forgotten. See here (same as RX): https://www.youtu...

I recently got this unit installed by a Professional Installer. The issue I am having is when I make a phone call, the audio doesn't come through the car speakers. Only comes through the phone or s...

Also I have tried to long press the voice button on the steering wheel but nothing happens. Audio via the aux screen and CarPlay output on the phone works. But the vehicle display still only shows ...

I've installed the Hamilton carplay unit in my 2013 Lexus GX 460, however I am not getting a carplay screen and the backup camera no longer works in reverse. I see the unit in the carplay settings...

I just finished installing this unit in my 4Runner and the backup camera is not engaging. When I put it in reverse nothing happens on the screen, just keeps showing CarPlay. Did I miss connecting a...

When the car goes in reverse the mirror tilt function does not work anymore.  The reverse camera works.  Is this function no longer available?

Hey John, We do not advertise AirPlay as a feature on the 2014-21 Lexus GX Hamilton Upgrade Kit you ordered. This is a custom OS that is designed for CarPlay/Android Auto. It may have AirPlay in t...

I finally was able to get screen mirroring/airplay to work on my unit. However now that I have it working, I've noticed that virtually any and all apps for movies/TV require the display their conne...

Installing premium head unit in 2022 4Runner. CarPlay not showing up when phone connected. Backup camera not working but steering wheel buttons working.