Knowledge Base
Our 3-Year Warranty "The Hamilton Guarantee"
Complete terms of our 3-Year Limited Warranty called "The Hamilton Guarantee" is available here.
We summarize our warranty policy by saying that we will treat you the way we would want to be treated. Please read our Warranty Policy before purchasing a product from Hamilton Motor Company.
If you have any questions about our warranty policy or need help with a warranty claim, please call us at (919) 858-2890 M-F 9a-6p ET or email us at info@hamiltonmotorcompany.com.
What is your return policy?
We have a free 30-day return policy from the date of delivery.
Our complete Return Policy is listed here. Please review our Return Policy prior to making a purchase from Hamilton Motor Company.
How to identify my warranty?
You warranty is registered to your product with your purchase based on your original order name. You can lookup your warranty by calling us with your order name or order number.
Support is available at (919) 858-2890 M-F 9a-6p by phone and info@hamiltonmotorcompany.com by email.
Frequently Asked Questions
What is the warranty period for Hamilton Motor Company products?
Hamilton Products are all covered by a three-year limited warranty called "The Hamilton Guarantee."
Our complete Warranty Policy is available here.
To file a warranty claim, simply click the "Warranty Claim" button.
How long does shipping usually take?
For most products, we ship via UPS 3-Day Select free of charge, which is about 3 days. Orders placed before 3:00 p.m. ET will ship same day (we ship orders Monday-Saturday).
International orders are shipped via the service selected at checkout.
Please review our complete Shipping Policy here.
How do I become an Authorized Dealer of Hamilton Motor Company?
Feel free to contact us here or call us at +1 (919) 858-2890, and a team member will assist you right away.
We have over 100 Authorized Dealers across the United States who serve Hamilton Motor Company customers daily in a relationship that benefits our customers and your shop.
All Hamilton Authorized Dealers must meet standards of work excellence and integrity.
What is your return policy?
Do you have policies related to your Hamilton Authorized Dealers?
Please read our Policy for Customers of Hamilton Authorized Dealers here.
We encourage all customers to read our policy before engaging a Hamilton Authorized Dealer.
While we have tech support here to help ensure everything goes smoothly, Hamilton Motor Company does not reimburse for installer labor or time if you return an item or if something goes wrong with an installation.
Our Support Team may be reached at (919) 858-2890 or info@hamiltonmotorcompany.com.